At Integrated Equipment Services Inc., your privacy is important to us. We ask that you read this Privacy Notice carefully as it contains important information about what to expect when we collect personal data about you and how we will use your personal data.

We operate as a Data Controller when managing personal data that relates to our prospects, suppliers and employees and as a Data Processor when managing personal data on behalf of our customers. We may process your personal data in order to provide the services as contracted and for other related activities fit to purpose.

This policy applies to information we collect about:

  • Visitors to our website
  • Our customers
  • Prospective customers
  • Professional contacts and suppliers of services to us or our customers
  • Current and ex-Employees
  • Potential employees
  • Complainants, correspondents and enquirers

If you have any questions about data protection at IES, please contact us at or alternatively write to us at Data Protection Team, Integrated Equipment Services Inc., 45 School Street, Suite 202, Boston, MA 02108, USA.


The information we collect about you

When you do business with us, become a customer or supplier, or subscribe to our newsletters, register an interest in any of our services, work for us or apply for job vacancies with us, we collect some or all of the following personal information from you.

In order to fulfil our contractual commitments, we hold your personal data under the legal basis of Legitimate Interest. The personal data we may hold for our customers may include:

  • Name
  • Address
  • Contact details including email, telephone, mobile number
  • Bank details (for sole trader suppliers for accounting and payment purposes)

1. Visitors to our Website

If you visit the IES website, we use cookies to provide you with a better experience. Cookies are used to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may accept the use of these cookies or alternatively, change your browser settings to block the use of cookies for this website, or for all the websites you visit.


In order to offer and provide a customized and personal service, our website may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you don’t accept cookies. For more information about using browsers to manage cookies, please see All About Cookies. You can opt-out of Google’s use of cookies by visiting Google’s Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Notice.

2. Employees (including current and ex-employees)

In order to fulfil our contractual commitments, we hold and process your personal data under the legal basis of Contract. The personal data we hold for you may include:

  • Name
  • Address
  • Contact details including email, telephone, mobile number
  • Bank details (for accounting and payroll purposes)
  • Contact details including email, telephone, mobile number
  • Occasionally we may receive information about you from other sources which we will add to the information that we already hold about you in order to comply with our legal and regulatory obligations.
  • Integrated Equipment Services Inc. is an Equal Opportunity Employer, we may collect some sensitive information that is legally required as part of the recruitment process. Sensitive information includes data relating to physical or mental health or criminal records.

How we may collect information?

We may collect your personal information in a variety of ways, including:

  • While working/delivering projects together
  • Website
  • Social Media
  • Trade fair & Exhibitions
  • Networking
  • Referral

Retention Period

We will retain your personal data for the period necessary to fulfil the purposes outlined in the Privacy Notice unless a longer retention period is required or permitted by law.

Where you are applying for a job, you consent to us holding your data with a view to entering into a contract if your application is successful.  If you are unsuccessful we will hold your data for no longer than 6 months.

For customers, we maintain and keep your job files including any relevant communication for another 8 years after the job completion date for auditing purposes.

How we will use the information about you

We gather this information to allow us to:

  • Maintain our records for administrative, accounting and marketing purposes.
  • Respond to your enquiries and provide the contracted services.
  • Carry out our obligations arising from any contracts entered into by you and us.
  • Process your payments, have your order delivered to you, communicate with you regarding your purchase.
  • Provide you with updates and announcements concerning our products and services and notify you regarding any changes or terms to our services.
  • Seek your views or comments on the services we provide to improve the quality of our services including quality calls or other similar methods.
  • Send you periodic emails including communications that you have requested and that may be of interest to you.
  • Use re-marketing across trusted websites, including Google AdWords.
  • Process any application for employment.
  • Verify your identity when necessary.

Access to your information, updating and correcting your information

You have a right to request to view, correct, delete or otherwise modify any of the personal data you have provided to us.

If you have questions regarding the processing of your personal data, or if any of the information that you have provided us changes – for example, if you change your email address or name – please let us know the correct details by sending an email to or send a letter to our Data Protection Team to Integrated Equipment Services Inc., 45 School Street, Suite 202, Boston, MA 02108, USA.

The Data Protection team is also available to help with information requests, take suggestions or handle complaints and can be contacted via email to or send a letter to our Data Protection Team to Integrated Equipment Services Inc., 45 School Street, Suite 202, Boston, MA 02108, USA.

We want to ensure that your personal information is accurate and up to date. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information that is inaccurate.

Who we share your information with

We do not share, sell, trade, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law or defined in a contract with our customers. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will only share information with third parties where necessary to conduct the services we provide.  We share information with the following categories of firms:

  • Data controllers (under contract)
  • IES Group of companies
  • Business and professional advisers
  • Data processors
  • Legal and regulatory authorities
  • Government & local authorities (if required by law)

How we protect your information

We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alternation or destruction. We follow our security procedures and apply suitable technical measures, such as encryption where appropriate, to protect your information. Our security and privacy policies are regularly reviewed.

All Integrated Equipment Services Inc. employees have agreed to a confidentiality clause within their contract of employment and only authorised persons will have access to your personal data.


You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can use the unsubscribe link located at the bottom of each email newsletter or contact us to be removed.

We will not contact you for marketing purposes by email, phone or text, unless we have obtained your consent in the appropriate way or we are using Legitimate Interest as the basis for processing. You may change your marketing preferences at any time by contacting us by email to

You may withdraw your consent at any time by sending an email to

If you unsubscribe from our newsletter we may retain minimal data to ensure you do not receive future email communications.

Overseas transfers

The information you provide may be transferred to countries outside the US that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information.

Changes to Privacy Notice

We keep our Privacy Notice under regular review. If we change our Privacy Notice we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy Notice was last updated in June 2021.

Links to other websites

Our website contains links to other websites. This Privacy Notice applies only to this firm’s website so when you access links to other websites you should read their own privacy policies.

Contacting us

If there are any questions regarding this privacy notice you may contact us using the information below.

Data Protection Team
Integrated Equipment Services Inc. (IES)

Address: Integrated Equipment Services Inc., 45 School Street, Suite 202, Boston, MA 02108, USA.


Phone: +1 (781) 428-9502